At juan360, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe. By using our platform, you agree to the practices described here. We encourage all Filipino players to read this page carefully.
When you register and use juan360, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect account activity data such as login history, game session records, betting history, and transaction logs, which help us maintain the security and integrity of your account. In some cases, we may request a government-issued identification document to verify your identity in compliance with Philippine regulations on online gaming and anti-money laundering requirements. Technical data such as your IP address, device type, browser information, and cookies may also be collected automatically when you access our platform. All information collected is used solely for the purposes described in this Privacy Policy and is never sold to third parties for commercial gain. You have the right to request access to the personal data we hold about you at any time by contacting our support team.
The personal information we collect is used to operate, maintain, and improve the juan360 platform for all Filipino players. Your registration details allow us to create and manage your account, process deposits and withdrawals in Philippine pesos, and communicate important updates about your account or our services. We use your activity data to detect and prevent fraudulent behaviour, protect the security of our platform, and ensure compliance with applicable Philippine laws and gaming regulations. With your consent, we may also use your contact information to send you relevant updates about new games, promotions, or platform features — youcan opt out of marketing communications at any time by contacting our support team or updating your account preferences. We do not use your personal data for any purpose beyond what is described in this Privacy Policy, and we will always seek your explicit consent before using your information in any new or unexpected way. Your trust is important to us, and we are committed to handling your data with the highest standards of care and transparency.
juan360 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure partners — but only to the extent necessary for them to perform their services on our behalf. All third-party partners we work with are contractually required to handle your data in accordance with applicable data protection laws and our own privacy standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of juan360 or our players. In the event of a business transfer or merger, your personal data may be transferred as part of that transaction, and you will be notified in advance of any such change. We will never share your data with any party that does not meet our strict data protection requirements. Your privacy remains our priority in every business decision we make.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the juan360 platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your information cannot be intercepted during transmission. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection best practices. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law, and take immediate steps to contain and remediate the incident. While no system can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection for every player on our platform.
As a player on juan360, you have the right to access, correct, or request deletion of the personal data we hold about you, subject to any legal obligations that require us to retain certain records. You may also request that we restrict the processing of your data in certain circumstances, or object to its use for specific purposes such as direct marketing. If you believe that your data has been processed in a manner that is inconsistent with this Privacy Policy or applicable Philippine law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of your data rights, please contact our support team with your account details and a clear description of your request, and we will respond within a reasonable timeframe. We are committed to honouring your rights and making the process of managing your personal data as straightforward as possible. This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable regulations, and the latest version will always be available on this page. Continued use of the platform after any update constitutes your acceptance of the revised policy.
juan360 uses cookies and similar tracking technologies to enhance your experience on our platform and ensure that it functions correctly. Cookies are small text files stored on your device that allow us to remember your preferences, keep you logged in during your session, and analyse how players interact with our platform so that we can continue to improve it. We use strictly necessary cookies that are essential for the platform to operate, as well as optional analytics cookies that help us understand usage patterns — you can choose to accept or decline optional cookies through your browser settings. We do not use cookies to track your activity across third-party websites or to serve targeted advertising outside of our platform. By continuing to use juan360, you consent to our use of cookies as described in this policy. If you disable cookies in your browser, some features of the platform may not function as intended, and your gaming experience may be affected. For more information about managing cookies, please refer to your browser's help documentation or contact our support team.
Our support team is here to help. You can also visit our FAQ page for quick answers, or create a free account to start playing today — safely and securely.